Wednesday, March 12, 2014

'Teething problems' warning for T2

'Teething problems' warning for Heathrow's Terminal 2

Artist's impression of T2 Terminal 2 will be home to 26 airlines and is due to open on 4 June

Passengers using Heathrow's new Terminal 2 (T2) have been warned to expect early teething problems.

The £2.5bn terminal, which will be named after the Queen, is due to open on 4 June.

Heathrow bosses said the challenges of opening the new building should not be underestimated.

The airport's development director, John Holland-Kaye, said: "The chance of a completely smooth opening for any airport terminal in the world is low.

"We can never assume we can have a perfect opening."

Heathrow T2 About 20 million passengers are expected to use T2 each year.

T2 will be home to 26 airlines and up to 20 million passengers are expected to use it each year.

The terminal will be opened in phases, with 10% of its capacity in use on the opening day. However, by November all airlines should be flying from the building.

T2 operations director Brian Woodhead said the phased opening would be useful "if we suffer teething problems".

Passengers will also be able to check in at any desk regardless of which airline they are travelling with in the new terminal.


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