27 January 2014 Last updated at 16:25 GMT

RBS sets aside £3.1bn for new claims

RBS says it will need to set aside another £3.1bn to settle claims relating to mortgage products, PPI claims and interest rate hedging.

The bank's chief executive, Ross McEwan said: "The scale of the bad decisions during that period [the financial crisis] means that some problems are still just emerging.

"The good news is we are now a much stronger bank and can manage these costs."

RBS is 80%-owned by the UK taxpayer.